Site Reliability Engineering

Site Reliability Engineering

focus on reliability is the main factor separating DevOps and Site Reliability Engineering, not automation

SRE is based on a customer-first mentality. This means that SRE efforts are all tied to customer satisfaction, even if the customers using the service are actually internal users. Each decision should result in protecting or improving customer satisfaction

Think of SRE as the practice that brings life to the DevOps philosophy. The core principles of DevOps and SRE are nearly identical

Site Reliability Engineering (SRE) is an approach to perform operations for continuously delivered cloud-based applications.

Why Innovatz

Continuous delivery, Consistent value

Google is the first to embrace the culture of SRE, but what works for Google may not work for everyone. Adopting SRE practices depends on your organizational size, technology, architecture, culture and many other factors. Our expert team has spent several years working with our Fortune 100 clients as part of their Site Reliability Engineering (SRE) organization, both as a high-level individual contributor and as a strategic partner to the SRE team. Our methodology and modular capabilities have enabled us to quickly analyze our customers unique needs and build solutions through people, process and technology to uplift SRE practice to meet its goals.

Our Approach to SRE

SRE Services

01

Monitoring

Our proactive transaction-oriented monitoring approach significantly improves turnaround times. Dynamic thresholding techniques generate proactive lead indicators for predictive factoring of future spikes. Analytics-driven trend reporting and dashboards detect application concerns before they become issues.

02

Reliability Optimization

We work closely on the day to day tasks, we work with SMEs/Cross functional teams to triage and resolve reliability issues from application, platform, database, and infrastructure perspective.

03

Relevant Automation

Our approach to automation is simultaneously clear, pragmatic, and efficient. Zero touch deployment and high availability in process application to always support. By incorporating the RED (Request Rate, Error Rate, Duration) and USE (Utilization, Saturation, Error Rate) methods, gaps are effectively bridged between end-user experience and IT service delivery.

04

Self-Healing Systems

Auto and self-healing infrastructures are critically important to enterprises. Innovatz leverages predictive analytics to automate the key aspects before they occur by processing data that already exists.

05

Business Alignment

We ensure Service Level Objectives are aligned to the business objectives and Service Level Indicators align to the service level “Objectives.” Our SRE strategy minimizes the Mean Time to Failure and Mean Time to Resolution without laying blame.

06

SRE Consultants

Our team of expert SRE’s provide round-the-clock support or consulting assistance, freeing up your team to focus on what really matters – growing your business. Our experts spend less time chasing misleading alerts and focus on delivering the best experience across every touchpoint of customer engagement.

DevOps – 5 Key Pillars of Success

How SRE Satisfies these 5 Pillars

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